Terms of service
Rosdell is the brand name of Rosdell. These Terms and Conditions govern access to and use of the website https://rosdell.com/, operated by Rosdell, with its registered office at 53 Quinton Rd, Sittingbourne ME10 2DB, UK. These Terms also apply to all products and services offered through the Website.
By visiting the Website or using any of our services, you agree to be legally bound by these Terms. If you do not accept them, you should discontinue use of the Website.
Company name: Rosdell
Address: 53 Quinton Rd, Sittingbourne ME10 2DB, UK
Email: support@rosdell.com
Connect with us on Instagram at @rosdellofficial for the latest looks and brand updates.
You may browse the Website without creating an account. However, placing an order or accessing certain services requires registration and acceptance of these Terms.
Rosdell offers fashion products through the Website. These Terms define the rights and responsibilities between Rosdell and all users.
If you do not agree with any part of these Terms, please refrain from using our Website or services.
This Website is operated by Rosdell. References to “we,” “us,” or “our” mean Rosdell.
Any new tools, features, or services added to the Website will also be governed by these Terms. The most current version is always available on this page. Rosdell may revise these Terms at any time, with changes taking effect once published.
Our online store is powered by Shopify Inc., which provides the technical infrastructure for our e-commerce operations.
SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you are legally able to enter into a binding contract under the laws of your country of residence, or that you have appropriate consent if you are a dependent minor.
You may not use the Website for unlawful purposes or violate any applicable laws, including intellectual property regulations.
The use or distribution of viruses, malware, or any harmful code is strictly prohibited.
Any breach of these conditions may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time, for any lawful reason.
You acknowledge that information, excluding payment details, may be transmitted across various networks and adapted to technical requirements. All payment data is encrypted during transfer.
You may not copy, resell, exploit, or misuse any portion of the Website, services, or contact details without our express written permission.
Headings are provided for clarity only and do not affect interpretation.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We do not guarantee that all information on the Website is complete, accurate, or current. Content is provided for general informational purposes and should not replace professional advice.
Some content may be outdated. We may update information at any time but are not obligated to do so. It is your responsibility to review the Website regularly.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices may be updated or changed at any time without notice.
We may modify or discontinue products, services, or Website features at our discretion.
We are not liable for any changes in pricing, service availability, or product discontinuation.
SECTION 5 – PRODUCT INFORMATION
Certain products may be available exclusively online and are subject to availability. Returns and exchanges are governed by our Return & Refund Policy.
We aim to display products accurately, but actual colors may vary depending on your screen or device.
We may limit sales by region, customer, or quantity, and may update product details at any time. Offers are void where prohibited.
We do not guarantee that products or services will meet personal expectations or that defects will be corrected.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including those that appear to be placed by resellers or distributors.
You agree to provide accurate, current, and complete account and billing information.
For further details, please review our Return & Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools that we do not control or monitor.
These tools are provided without warranties, and use is at your own risk.
You should review third-party terms before engaging with their services.
Any future tools added to the Website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may include content or links from third parties.
We are not responsible for third-party materials, websites, or practices.
Please review third-party policies before engaging. Complaints related to third-party products should be directed to the relevant provider.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
If you submit reviews, feedback, or other content, you grant Rosdell the right to use, reproduce, and distribute it without restriction.
We are not required to keep submissions confidential, provide compensation, or respond.
We may remove content we deem unlawful, offensive, misleading, or inappropriate.
You are responsible for ensuring your submissions do not infringe rights, contain harmful code, or include false information.
We are not liable for user-generated or third-party content.
SECTION 10 – PERSONAL INFORMATION
All personal data submitted through the Website is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Website may contain errors or omissions related to product descriptions, pricing, promotions, shipping details, or availability.
We reserve the right to correct errors or cancel orders at any time without prior notice, even after submission.
We are not obligated to update information unless required by law. Update dates do not guarantee full accuracy.
SECTION 12 – UNACCEPTABLE USES
You may not use the Website or its content to:
(a) violate laws or regulations;
(b) encourage unlawful behavior;
(c) breach international or local laws;
(d) infringe intellectual property rights;
(e) harass or discriminate against others;
(f) spread false or misleading information;
(g) transmit malware or harmful code;
(h) collect personal data without authorization;
(i) engage in spam, phishing, or scraping;
(j) act in an unethical or offensive manner;
(k) interfere with Website security features.
Violations may result in restricted access.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service.
Results obtained through the Website are not guaranteed to be accurate or reliable.
Services may be suspended or discontinued without notice.
All services and products are provided “as is” and “as available,” without warranties of any kind.
Rosdell and its affiliates are not liable for any indirect, incidental, or consequential damages. Where liability limitations are restricted by law, the minimum permitted limits apply.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Rosdell and its affiliates against claims arising from your breach of these Terms, legal violations, or infringement of third-party rights.
SECTION 15 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain enforceable. Invalid provisions will be applied to the maximum extent allowed by law.
SECTION 16 – TERMINATION
Obligations incurred prior to termination survive termination.
You may stop using the Website at any time.
We may terminate access without notice if these Terms are breached.
SECTION 17 – COMPLETE AGREEMENT
Failure to enforce any right does not constitute a waiver.
These Terms constitute the entire agreement between you and Rosdell.
Ambiguities will not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The current version of these Terms is always available on this page.
Rosdell may update these Terms at any time. Continued use of the Website indicates acceptance of changes.
SECTION 20 – RETURNS AND REFUNDS
At Rosdell, we want you to feel confident every time you place an order. Fashion should feel good from the moment you browse to the moment you wear it. If something is not quite right, we are here to help with a clear and fair return process.
Return Eligibility
You may request a return within 60 days from the date your order is delivered.
To be eligible for a return, items must meet all of the following conditions:
- Unused and unworn
- In original condition
- Returned with all original packaging included
We do not charge any restocking fees.
How to Start a Return
To begin a return, please contact us by email.
Include your order number and a brief explanation so our team can assist you as quickly as possible.
Return Shipping
Return shipping costs are the responsibility of the customer.
We strongly recommend using a trackable shipping service. This helps ensure your return reaches us safely and allows you to monitor its progress.
Exchanges
If you would prefer an exchange instead of a refund, please let us know when you contact us. We are happy to assist with exchange requests, subject to item availability.
Refund Process
Once your returned item arrives and is inspected, we will process your refund within 7 business days.
After the refund is issued, your bank or payment provider may require additional business days to complete the transfer. This timing varies by provider and is outside of our control.
Need Help?
If you have any questions about returns, refunds, or exchanges, please reach out to us anytime.
We appreciate your trust in Rosdell and thank you for shopping with us.
SECTION 21 – CONTACT INFORMATION
For questions or support, please contact us:
Company name: Rosdell
Address: 53 Quinton Rd, Sittingbourne ME10 2DB, UK
Email: support@rosdell.com
Connect with us on Instagram at @rosdellofficial for the latest looks and brand updates.
We appreciate you choosing Rosdell and being part of a brand built around modern style and confidence.